Cooperative Opportunities 

Familiarization Tours

Become a Newport News Hospitality Ambassador with the Hospitality Training FAM Tour!

Members of the hospitality industry and Newport News city employees have the opportunity to attend a Newport News Familiarization (FAM) Tour. Anyone who participates is eligible to take the Newport News Hospitality Ambassador test at the end of the tour.  After passing the test, participants become certified Newport News Hospitality Ambassadors and will receive a certificate and a lapel pin to wear. 

Newport News Familiarization Tour

October 19, 2023

Click HERE for more information and to register. 

View our online virtual familiarization tour HERE. 

Customer Service Training

Newport News has dedicated itself to providing continual customer service training. Affordable training is offered to all Newport News tourism-related businesses twice a year. Each training session is customized to give participants a variety of topics and tourism trends that will help them obtain the tools needed to improve their job performance and exceed the needs of our visitors.

FREE Customer Service Training

June 21, 2023

Click HERE for more information and to register. 

Free Reunion Planning Seminar

Please contact Cheryl Morales at 757-926-1428 or for information on becoming a vendor or participating. 

National Travel and Tourism Week

We look forward to National Travel and Tourism Week each first full week of May! For more information, contact:
Janie Tross
(757) 886-7777 

Hi-Lite Hampton Roads AAA Holiday FAM

Familiarization tour of 4 Hampton Roads cities offered to AAA Professionals across the United States and Canada. The opportunity to host a tour of an attraction, hotel property or meal provision is requested. This is a coalition of Hampton, Newport News, Norfolk and Portsmouth and has been successful in driving business to Newport News.

For more information, contact:

Zoe Posey at 757-926-1428 or

Welcome Center & AAA Missions

These are additional opportunities for local Newport News hotels, restaurants and attractions to talk directly with travel counselors and professionals that recommend accommodations and things to do in our fine city. It is an economical way to extend your sales budgets and reach some of the markets that each of us tries to achieve individually. We have found that the AAA offices and welcome centers are genuinely interested in what we have to say as a collective team. The bottom line is that we get to see the people who help steer business to Newport News, so please consider joining a sales mission. If you have anyone on your staff that would be interested in this opportunity, please forward this message to them. The only expense that you would have with these opportunities is the cost of lunch and any collateral and giveaways you would be handing out. Space is limited.

Contact Dia Foden at 757-886-7777 or